Support Services Manager


About Support Services Manager

SSM is your complete support desk, knowledge base management, and customer relations management solution! Support Services Manager ("SSM") is a powerful Support Desk and Knowledge Base application. It includes many powerful features to allow you to easily add a full-featured Knowledge Base along with a robust support request or "trouble ticket" management system to your existing support services. Through SSM, you will be able to easily manage these effective systems and reduce the time and effort required in providing award-winning technical support.

Features

• Easily Integrate your Support Services, Knowledge Base, and User Community
• Powerful Single Sign-On features that integrate into popular community software
• Intuitive Client-Side Interface
• Robust Knowledge Base features
• Effective, effortless Administration tools which allow web-based access to your complete array of support services from anywhere worldwide
  
  
  Can I see a Demo and get more info?
  Visit the developers website at:
  http://scripts.sheddtech.com/ssm/index.php
  
  Where can I get support for this product?
  CasaHosting provides easy install of these scripts, support is obtained by visiting the developers support forum at:
  http://www.sheddnet.net/forums